Cancellation policy

Last updated: Juli 14, 2021

Teamsleader-initiated cancellations

We may cancel accounts if they have been inactive for an extended period:

    • For other services: 30 days after a trial has expired without being upgraded
  • For frozen accounts: 180 days after being frozen due to billing failures
  • For free accounts: after 365 days of inactivity

We also retain the right to suspend or terminate accounts for any reason at any time, as outlined in our Terms of Service. In practice, this generally means we will cancel your account without notice if we have evidence that you are using our products to engage in abusive behavior.