Tax Policy

From everyone at Teamsleader, thank you for using our products! We strive to provide clarity and transparency in all our operations, including how we handle taxes. This Taxes Policy explains how taxes are applied to our Services and what you can expect regarding tax charges.

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to Teamsleader.

When we say “Services”, we mean any product created and maintained by Teamsleader. That includes Teamsleader (all versions).

When we say “You” or “your”, we are referring to the people or organizations that own an account with one or more of our Services.

Taxable Transactions

Teamsleader is required to collect and remit taxes on sales of our Services in various jurisdictions. This may include, but is not limited to, sales tax, value-added tax (VAT), goods and services tax (GST), or other similar taxes.

How Taxes Are Applied

  1. Determining Tax Rates: The tax rate that applies to your purchase depends on your billing address and the tax laws in that jurisdiction.
  2. Displayed Prices: Our prices are generally listed exclusive of taxes. When you check out, any applicable taxes will be calculated and added to your total amount due.
  3. Invoices and Receipts: All invoices and receipts will display the amount of tax charged. This ensures full transparency for your records.

Collecting and Remitting Taxes

  1. Automatic Calculation: We use automated systems to calculate the appropriate tax based on your billing information and applicable tax laws.
  2. Tax Authorities: We collect and remit taxes to the appropriate tax authorities as required by law. This ensures compliance and supports the infrastructure and services provided by local governments.

International Customers

  1. VAT and GST: For customers outside the EU, VAT or GST may be applicable depending on local laws. We follow the regulations of each country to determine whether and how to apply these taxes.
  2. Import Duties: If you are purchasing from outside the EU, you may be responsible for any import duties or taxes that apply to the importation of digital services.

Tax Exemptions

  1. Eligibility: If your organization is eligible for a tax exemption, please provide the necessary documentation. This may include a tax exemption certificate or other official proof of exemption.
  2. Processing Exemptions: Contact our Support team with your exemption documentation before making a purchase to ensure the tax is not applied. If you have already made a purchase, please reach out to us, and we will assist in processing any refunds due to tax exemption.

Changes to This Taxes Policy

We may update this Taxes Policy from time to time to reflect changes in tax laws or our practices. We will notify you of any significant changes via email and post the updated policy on our website. By continuing to use our Services after these changes are posted, you agree to the revised policy.

Contact Us

If you have any questions or concerns about this Taxes Policy or need assistance with tax-related matters, please contact us at support@teamsleader.com or through our Support team.

Thank you for using Teamsleader and for understanding how we manage tax obligations. We are committed to providing transparency and clarity in all our operations.

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